Doc Summary
Yes. You can track your Australian visa application online via the Department of Home Affairs’ online systems. Before a decision is made, you check your status in ImmiAccount. After a visa is granted, you can view your visa details and conditions in VEVO (Visa Entitlement Verification Online). You can also review indicative timeframes on the official Global Visa Processing Times page.
Where to Check Your Application Status #
ImmiAccount (before a decision) #
ImmiAccount is the official portal for lodging and tracking Australian visa and citizenship applications. You can log in to see your application status, check for requests for further information, upload documents, and view messages from the Department of Home Affairs.
Access here: https://online.immi.gov.au/lusc/login
VEVO (after a visa is granted) #
VEVO shows your granted visa details, including conditions (e.g., work, study), expiry dates, and visa class. VEVO does not track pending applications—only granted visas.
Access here: VEVO – Check visa details and conditions
Global Processing Times #
Processing times vary by visa class and change over time. Review current averages to set expectations and plan accordingly.
Access here: Global Visa Processing Times
Step-by-Step: Track Your Application in ImmiAccount #
- Go to ImmiAccount login and sign in using your credentials.
- Select My applications to view your submitted applications.
- Click the relevant application to open the status panel and messages.
- Check the Messages tab for any requests (e.g., further documents, medicals, biometrics) and deadlines.
- Upload any requested documents via the Attachments or Actions section, ensuring files meet format and size requirements.
- Confirm that your contact details are correct to receive email notifications.
Understanding Common Status Messages #
- Submitted/Application received: Your application is lodged and in the queue for assessment.
- Further assessment/Information requested: A case officer requires additional documents, health checks, or biometrics.
- Received – Health/biometrics: The system has recorded your health exam or biometrics; assessment continues.
- Finalised/Granted: A decision has been made and the visa grant notice is available in ImmiAccount; details will also appear in VEVO.
- Refused: A refusal decision has been made. Review reasons in the decision letter and seek professional advice promptly.
For biometrics requirements and locations, visit: Home Affairs – Biometrics
Troubleshooting and Common Issues #
- Can’t see your application: Ensure you are logging into the same ImmiAccount used to lodge the application. If an agent lodged on your behalf, ask them for status updates or for shared access.
- No recent updates: Many visas have long, variable queues. Check processing times and ensure all requested documents are uploaded.
- Document errors: Re-upload clear, legible documents in accepted formats (PDF/JPEG). Name files logically (e.g., “Passport_GivenName_FamilyName.pdf”).
- Health exams: Book promptly if instructed. Delays in medicals or biometrics can pause assessment.
- Technical issues: Try another browser, clear cache, or log in later. If the issue persists, use the ImmiAccount help resources within the portal.
When and How to Follow Up with Home Affairs #
- Before contacting: Confirm you are within the typical processing timeframe for your visa subclass.
- If outside published timeframes: Use your ImmiAccount to send a status enquiry (if available) or refer to the contact channels on homeaffairs.gov.au.
- Provide complete details: Include your Transaction Reference Number (TRN), application ID, full name, date of birth, and any deadline concerns.
How Skills Campus Can Support Your Visa Journey #
Monitoring visa progress and responding correctly to requests can be critical. Skills Campus provides professional guidance on application strategy, evidence preparation, document review, and timely follow-ups through ImmiAccount. Whether you are applying to study, seeking Recognition of Prior Learning (RPL), or planning your move to Australia, our team helps reduce delays and avoid common mistakes.
Learn more about us: https://skillscampus.com.au/
Next Steps #
- Lodge and track your application through ImmiAccount.
- Complete health checks and biometrics promptly if requested.
- Use processing time data to plan realistically.
- After grant, verify visa details in VEVO.
Talk to Skills Campus #
For tailored advice on study pathways, RPL, and migration planning, contact Skills Campus. We can review your situation, guide document preparation, and liaise effectively to keep your application on track.
