Doc Summary
If you have questions about your Recognition of Prior Learning (RPL) application—documentation, eligibility, evidence mapping, timelines, or fees—there are clear, fast ways to reach Skills Campus support. Below is a concise guide to contact options, what to include in your message for quicker resolutions, and what to expect after you reach out.
Quick answer #
The fastest way to get help with an RPL application is to submit the secure form at https://skillscampus.com.au/contact. Provide your full name, location, qualification/units you’re targeting, and a short description of your query. Attach any evidence if requested, and we’ll respond within standard business hours (AEST/AEDT).
Ways to contact Skills Campus for RPL queries #
Use the secure contact form (recommended) #
Submit your query via https://skillscampus.com.au/contact. This routes your request to the right RPL specialist. You can request a call-back, share your preferred contact time, and outline your situation to receive a tailored response.
Request a call-back #
Prefer to speak with someone? Use the contact form to request a call-back. Include your time zone and best times to reach you. We’ll confirm a slot and ensure the right advisor calls you with relevant information.
Book a consultation #
For more complex RPL queries—such as mapping multiple qualifications, cross-jurisdiction experience, or migration-linked skills assessment—use the contact form to request a consultation. We’ll advise on suitable durations and any preparation needed.
What to include in your support message (to speed things up) #
Providing the right detail upfront helps us resolve your case quickly. Include:
- Full name and current location (state/country and time zone)
- Your RPL goal: the qualification(s) or units of competency you’re targeting
- Background: years of experience, industry, and current role
- Evidence available: CV, position descriptions, references, work samples, portfolios, logs, or prior study
- Any deadlines you’re working to (e.g., employer requirement, enrolment date, migration timeline)
- Specific questions: eligibility, evidence gaps, fees, assessment steps, or expected timeframe
Tip: If you have a draft portfolio or CV, mention it in the form (and provide it if requested). This allows us to assess your readiness and advise on next steps.
Response times and support hours #
- Standard response: We aim to acknowledge queries within one business day (AEST/AEDT).
- Business hours: Monday–Friday, excluding Australian public holidays.
- Complex cases: If your query requires assessor review, we’ll let you know the estimated timeframe and any interim guidance.
Common RPL application questions we can help with #
- Am I eligible for RPL for my target qualification?
- Which evidence carries the most weight for my industry?
- How do I map experience to units of competency?
- What are the costs and expected processing times?
- Can RPL support my study or migration plans?
- What happens if I have evidence gaps—can I upskill?
Simple template you can copy #
Subject: RPL Application Query – [Your Industry/Qualification]
Hello Skills Campus Team,
I’d like assistance with an RPL application for [qualification/units]. I have [X years] of experience in [industry/role] and can provide [CV, references, work samples, etc.]. I’m aiming to complete this by [deadline]. Could you please advise on eligibility, required evidence, and next steps? I’m available for a call at [times, time zone].
Thank you,
[Full Name] | [Location] | [Phone/Email]
Helpful external resources #
- Australian Skills Quality Authority (ASQA) – Assessment standards and guidance: https://www.asqa.gov.au/standards/chapter-4/clauses-1.8-1.12-conduct-effective-assessment
- Study Australia (official): https://www.studyaustralia.gov.au/
These resources provide context on assessment quality and the broader study landscape. For personalised advice relevant to your experience and goals, contact our team directly.
Why contact Skills Campus for RPL support? #
- Specialists in Australian RPL pathways, skills recognition, and study/migration planning
- Clear guidance on evidence gathering and mapping to units of competency
- Practical timelines and proactive communication so you’re never in the dark
Ready to get help? #
Share your query now via the secure form: https://skillscampus.com.au/contact. The more detail you include, the faster we can provide precise next steps for your RPL application.
Skills Campus supports learners and professionals across Australia and beyond with RPL, study options, and migration-aligned skills strategies. Learn more about us at https://skillscampus.com.au/ and contact our team at https://skillscampus.com.au/contact.
